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Resources

Dale Carnegie® offers a library of free, easy-to-access resources designed to inspire growth and success. From leadership insights to practical workplace strategies, these resources provide valuable tools you can apply right away. —accessible anytime, at no cost.

Dale Carnegie Quick Tips for Outstanding Customer Service

It might sound simple, but driving profitability and growth stems from customer service and satisfaction. Transforming a customer into a…

Leadership Training: The Top Leadership Trends for 2020

2020 is upon us, which means there’s more than enough time to invest in learning and development (L&D). L&D is…

Presentation Skills Training in Singapore: 3 Key Elements of High Impact Presentations

Delivering high impact presentations is more than just standing and speaking in front of a group of people. Effective presentations require time,…

How UTAP Can Unlock Your Full Potential

Once people land a job, they tend to think that learning comes to an end and everything they know about…

Internal Conflict Resolution

The ability to interact with people is even more important today with the pressures of our complex and fast-paced work…

Crystal Ball: Gazing into 2020

The market environment for 2020 has started off challenging for many businesses. Employees are being challenged to learn new skills…

Sales Effectiveness: Closing the Sale by Building Relationships with Customers

To offer your customers value, you must first have a clear understanding of their needs. To that end, the most…

Developing a Resilient Workforce: How Organizations Thrive in the Face of Adversity

Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover…

Working in a Digital World: Tips for Managing a Remote Workforce in Recent Times

Working from home may sound like a dream to most employees but can be quite a nightmare for managers. In…

Effective Communication Skills Training: The Top 5 Communication Skills You Need

Self-paced E-learning or Live Online Training? Which e-learning mode should you adopt for your organization?

Self-paced e-learning has largely failed to keep up with current learning needs Learning Management Systems or LMS for short have…

5 Ways to Jumpstart Your Communication Skills Training

Communication is a vital aspect of life. Whether in a professional or informal set-up, it is an action embedded into…

Navigating Leadership in the New Normal

Defining leadership has always been difficult but identifying it, on the other hand, is so easy, it is almost intuitive.…

Dale Carnegie ASEAN Newsletter 2020 Issue 2

We are presently living through an unprecedented crisis. Nations, economies, and communities all the world over are buckling under the…

Humble Leaders: What Defines them and How They Unlock a High-Performance Culture

Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership. Being a humble leader brings the…

Change Management: Managing Change in the Digital Era

What is Change Management? Introducing change to organizations will impact your processes, organizational structures, systems, or job roles. In some…

Employee Engagement: It’s Time to Go ‘All In’

What is employee engagement? This is a fundamental aspect of management that measures how much employees feel connected and passionate…

Being Productive Working From Home: 3 Actionable Tips You Can Do Right Now!

Working from home is now a normal trend in business operations. Whether you’re forced to move towards a work-from-home set…

5 Important Skills High-Performing Leaders Need

Great leaders can lead with confidence and inspire others to follow by example. They are experts in their respective fields…

How Smart Managers Engage Their Remote Employees

Managing remote employees, particularly in times of crisis, presents some unique challenges. This blog will help you keep employees engaged,…