Winning with Relationship Selling

8 Session Seminar. When customers have completed 70% of the buying process, or can complete many online purchases without ever engaging with a single salesperson, traditional sales tactics simply no longer work. While this may be so, relationship selling becomes more and more important to your sales cycle as your channels become more digitized. Your customers are the personification of the empowered consumer, knowledgeable beyond the need for basic information. You need a relationship selling approach that leads to a profitable relationship. The Dale Carnegie® sales process is founded on building trust and strengthening client partnerships.

Class Format
8 session, 2-hour workshop

What you’ll learn

This 8-session, Live Online training seminar focuses on turning participants into more effective relationship selling agents. You will learn how to deliver practical tools to connect, collaborate, and create solutions unique to each buyer. You’ll gain confirmation and secure commitment at all points in the sales cycle. Learning how to do this, while managing either traditional sales or online channels, will be important for you to establish rapport and guide your customers through a seamless journey. Along the way, you’ll go through a transformative experience that will grow and sustain self-confidence along with belief in the value of your organization and your solutions.

Why you want to learn it

This series provides structure to help sales professionals at every level, from novices looking to start strong, to seasoned professionals who need to navigate changing sales and relationship dynamics. You’ll learn to demonstrate your value proposition powerfully, shorten the buying cycle, and gain repeat business through trusting relationships.

How it will help you

In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. By mastering a relationship-based selling approach, you can offer your customers value they can’t find on the Internet: You! Position yourself for long-term partnerships that bring positive outcomes for all parties.

This course currently does not have any schedules available. We'll keep you posted!

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Funding Support Available

For more information, click here.

NTUC Union Training Assistance Program (UTAP)