Teams & Organizations

Organizations that recognize the ubiquity of the human element at work will achieve greater synergy quicker than those that overlook this key aspect that underpin interpersonal relations.

It is not all about workflow, processes, rules, and procedures simply because behind every function, there will be at least a person involved. Hence, teams must acknowledge the criticality of tact even in the most basic of interaction between and among members in the organization.

Enhancing team members’ emotional quotient will lead to smoother and more productive collaboration within and across business functions. The knock-on effects are numerous and positive: Team members who are highly focused on achieving common goals for the greater good and better overall psychological safety with the organization, among others.

Team members are in constant contact with one another and external stakeholders all the time. Whether verbal or written, the art of communication has not changed. Persuading, convincing, and appealing to others to realize common objectives lie at the heart of communication.

Part of achieving success in communication deals with being aware of the audience’s needs and the ability to cater to their expectations. These are key elements in determining the success of our team’s interaction with them. Master vital communication techniques like crafting a coherent and compelling narrative and combine them with heightened awareness of interpersonal skills and your team members are well on their way to become expert storytellers.

As it is a key leadership trait, team members who are great communicators will boost the organization’s leadership competency.

In a future increasingly dominated by digital tools like Gen.AI and large language models, team members who can consistently demonstrate that they are knowledgeable and at the same time present their content convincingly and persuasively will stand out from the competition.

When such talent engages the audience and wow them with impactful and polished delivery, your organization benefits. Differentiating from garden variety presenters will require range and flexibility in presentation styles, on top of a host of other skills and techniques needed to deliver structured presentations with well-crafted content.

This will be crucial in motivating and inspiring stakeholders as well as clinching more business deals with compelling sale pitches.