The global health crisis has affected various communities and organizations worldwide. Health systems are being improved, various protective measures are in place, and after pivoting, businesses are continuously finding innovative solutions to recover. The same applies for us at Dale Carnegie Singapore. We value good quality conversations, especially during such a challenging time. 

We ensure that we communicate with our associates and stakeholders meaningfully. This entails getting a good grasp of the pandemic’s short- and long-term impacts and being able to exchange meaningful thoughts with them to drive towards a beneficial outcome for everyone.

So, why exactly are good quality conversations important now more than ever? How can communication skills training help? Let us delve deep into the subject in order to get a better understanding.

Letting yourself be heard through quality conversations.

In the midst of overwhelming news about COVID-19, it’s important to let yourself be heard; for it is easy to get drowned in the noise and negativity that the crisis is creating. Speak up and initiate discussions. 

It is imperative to have good quality conversations in the workplace with trusted colleagues. Although you may have misunderstandings or disagreements with them sometimes, your co-workers are in the same boat as you at the end of the day. 

Practice empathy and show compassion whenever and wherever you can, because you are not alone in your struggle. Employees all over the world are experiencing a sense of uncertainty, whether it’s with their health, their job, or their financial security.

When you are able to practice empathy, it ensures not only your mental wellness, but the mental wellness of the person you are conversing with. This brings about a stronger sense of community and belonging. And in the long run, these connections you build contribute to more harmonious working relationships.

A live online communication skills training at Dale Carnegie Singapore can help you achieve this. For the pandemic has not only changed the way we’re living. It has changed the way we’re working.

Consistent engagement or conversations.

As we emphasize the importance of good quality conversations, it is also vital to be consistent about it. Communication skills training courses also teach us that consistent engagement will help you with your productivity, as it creates a conducive work environment.

Because of technology, it is more than possible for us to consistently communicate with each other. We are given the opportunity to socialize with our colleagues while still being able to follow the crucial protective measure for the pandemic, which is physical distancing.

Being part of the solution.

Having good quality conversations during such a critical and challenging time helps you contribute to the bigger picture. The solution to some of the effects of the pandemic. 

Up until today, there is still a surge of misinformation about the virus. Knowing how to separate facts from theories about it is part of having a good quality conversation. While it is important to stay informed, you are likely to fall into a trap of anxiety and panic if you cannot determine fact from fiction. 

Misinformation can spread in the workplace, especially when the company or business is undergoing changes due to the pandemic. Good quality conversations between colleagues, teams, and departments are crucial when this happens, because it allows employees to gain knowledge and insights from different people, which can help them separate fact from opinion in the future.

Furthermore, good quality conversations broaden and diversify your perspective. This allows you to face challenges head-on at work and at home. Learning to think both critically and openly in order to achieve good communication and ultimately become part of the solution will help you during any crisis. 

Ready to engage in quality conversations by embarking on a quality communication skills training? Sign up for a Dale Carnegie course in Singapore today. Attain rewarding relationships in your professional and personal life.