Explore Our Transformational Resources
As a global leader in workplace training and development, we’ve created custom resources to supplement your training, as you further develop the skills to become a better, more confident, and more effective version of yourself.
- White Papers
- eBooks
- Blog
- White Papers
- eBooks
- Blog
Why Creativity Is the Number One Skill for Business Success
by Joe Hart | July 16, 2021 Key Insights Creativity is consistently ranked among the top skills businesses need to thrive in the future. Creative companies not only encourage ingenuity but also transform those novel ideas into useful innovation through a supportive...
How To Create A Personalized Customer Experience Online
It’s no longer enough for brands to just help customers finish their transactions in the age of e-commerce and social media. Nowadays, brands must be more proactive in the customer journey and build connections with their consumers through personalized customer...
5 Engaging Ways to Build Your Customer Relationships in the Virtual Setting
With the COVID-19 pandemic putting in-person activities on hold, sales professionals now face the challenge of engaging with customers in a virtual environment. While many companies still believe that in-person meetings are key to creating stronger customer...
5 Ways Blended Learning Can Benefit Professionals Today
Blended learning is best described as a teaching and learning approach that demonstrates a blend of different methods, technologies, and resources to improve individual and team learning. With blended learning, it’s not uncommon to find a learning set-up that...
The 5 Reasons Why a Profile Assessment is Important
Profile assessments have long been a part of business, and with good reason: it is basically responsible for determining how a person could fit into a job role, their strengths and weaknesses, how they may cope in a number of work-related situations, and so much more....
Promoting Employee Engagement and Mental Health at The Workplace
by Mark Marone | April 28, 2021 Mental and emotional stress are taking a toll on employees and leading to burnout which reduces employee engagement. Managers and executives can take steps to protect workers’ wellbeing by encouraging time off, giving them a space to...
Crisis into business opportunities: How your organization can go from surviving to thriving
When it comes to the greatest business innovations, even cursory research will bring up the fact that most of them have cropped up after some sort of crisis. Vacation rental company Airbnb was started during the global financial crisis of 2007-2009 when its...
AI Applications and Implications for HR and L&D
by Mark Marone | February 20, 2021 Human Resources and Learning & Development functions are increasinglyadopting AI and automation to improve and personalize service delivery while reducing time-consuming, routine administrative work. Because these areas focus...
Becoming Future-Ready: How Impactful Stories Can Level Up Your Presentations in 2021
As we all welcome the new year, it is advantageous for the workforce and businesses to reflect on the events that took place in 2020 in order to advance and thrive. Every individual, industry, and institution had their fair share of challenges and unique stories from...
Beyond Cultures and Nations: Training for Cross-Cultural Communication
We live in a world that is more connected than ever, from technological advancement to cultural diversity. Various parts of the globe have slowly evolved into melting pots and embraced cultures beyond their own. So, it is vital for companies to be well-versed in...