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Customised Solutions

Driven by Methodology Designed for Impact
Drive lasting performance change using Dale Carnegie® unique methodology.
Using our Performance Change Pathway™, we create learning journeys that invite self-awareness, development of transferable skills and a roadmap to sustainment and application.
Learn how we achieve this for you.

Dale Carnegie® Approach

Performance Change Pathway™

Dale Carnegie’s Performance Change Pathway™ is a proven, structured approach designed to create real, lasting behavior change that drives measurable business results.
It begins with a clear understanding of your organization’s specific needs, ensuring the training is aligned with your strategic goals. Using targeted assessments, individuals gain deep self-awareness, identifying both their strengths and areas for development.

From there, participants learn and apply practical, high-impact skills through a combination of expert facilitation, ongoing coaching, and real-world application—ensuring that new behaviors stick and lead to meaningful performance improvements.
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Customised Learning Journeys

Our Customised Learning Journeys are built using the Intent–Inquire–Involve–Innovate–Impact framework—a proven approach that ensures your learning solution is aligned, relevant, and results-driven.
We begin with your strategic intent—clarifying business priorities, desired outcomes, and the change you want to create.

Through deep discovery conversations and assessments, we uncover real challenges and goals, gaining insight into what’s holding back performance.

We engage stakeholders across all levels to identify attitudes, behaviors, and skills gaps—building buy-in and ensuring solutions are grounded in your reality.

Our experts design tailored learning experiences that blend Dale Carnegie’s time-tested methods with creative, experiential techniques for maximum engagement and relevance.

We focus on delivering measurable, sustainable change—reinforced by ongoing coaching, feedback loops, and practical tools that embed new behaviors and ensure lasting results.
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Globally-Certified Trainers

At Dale Carnegie®, our globally certified trainers are at the heart of every transformative learning experience we deliver.
Each trainer undergoes an exceptionally rigorous certification process, completing over 150 hours of in-depth in-house development to ensure they meet our exacting global standards.

The journey doesn’t stop there. To maintain their certification, trainers are required to engage in continuous learning and regular recertification, ensuring their methods remain current, relevant, and aligned with the evolving needs of today’s professionals.
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Explore Our Solutions

An excellent way to boost your sales skills to a completely new level. The trainer teaches you how to approach a sale, the process to close the sale, and everything that happens in between… This class is extremely beneficial and will not only make you more professional in sales, but more confident as well.
Winning with Relationship Selling Course Attendee
I walked away with self-awareness, myself as a leader and how I can further develop my team or colleagues around me.
Develop Your Leadership Potential Participant
I liked the practical approach taken during the training, which was very useful for understanding theoretical concepts.
Develop Your Leadership Potential Participant
The role plays and group discussion help us practice potential case scenarios.
Leadership Training for Results Participant
The course allowed me to get different viewpoints so that I can better understand what motivates and drives people. It helped me understand that everyone is different, so we need to adjust our expectations.
Leadership Training for Results Participant
A lot of interactions are going on and it makes the course more interesting.
Leadership Training for Results Participant
It is very engaging, and it helps me to reflect on my leadership style.
Leadership Training for Results Participant
I learned a lot about communicating better and about leadership techniques from this course. I would highly recommend this course to other people and to join at the first opportunity.
Dale Carnegie® Course for Youths Participant
I had a great time! The trainer is an incredible “coach” and I learnt so much – from how to communicate effectively with people, disagree agreeably, to how to be an effective leader and so much more. Everyone walked out with new knowledge and plans to apply it. I would definitely recommend it!
Dale Carnegie® Course for Youths Participant
I will use the 9 principles to make more friends.
Dale Carnegie® Course for Youths Participant
I will use the skills learnt from this course to better manage stress and communicate with my peers.
Dale Carnegie® Course for Youths Participant
I liked both the group and instructor and how they made the training more enjoyable.
Dale Carnegie® Course for Youths Participant
The class is engaging with different activities to support learning.
Mastering Business Storytelling with Slides Participant
I learned the importance of storyboard as the foundation before any slide creation.
Mastering Business Storytelling with Slides Participant
Easy to understand, clear and concise, with time catered to practice and to get feedback.
Mastering Business Storytelling with Slides Participant
I have been wanting to join this session and was excited to learn how I can present better and how I can be more confident during presentations. This course did not disappoint me. It exceeded my expectations of improving in just 2 days of the training. I appreciate all kinds of words from the trainers. Their transparent and honest feedback has helped us a lot. Thanks a lot!
High Impact Presentations Participant
Very passionate and caring trainers who make the class fun and engaging and promote teamwork and collaboration among the participants.
High Impact Presentations Participant
The video taking of us making presentations allows us to do a 3rd party review of ourselves. We can pick up the good points, and any improvement areas.
High Impact Presentations Participant
Exciting and impressive training. We can feel the passion from the trainers and trainees throughout the sessions!
Dale Carnegie® Course Graduate
Everything is perfect! This class helped me have more confidence in my personal and my work life.
Dale Carnegie® Course Graduate

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