When employees look tired and struggle to be productive at work, there’s a high chance that they’re feeling burned out. According to Christina Maslach, author of The Truth About Burnout, there are six common drivers of employee burnout: lack of control, insufficient...
It’s no longer enough for brands to just help customers finish their transactions in the age of e-commerce and social media. Nowadays, brands must be more proactive in the customer journey and build connections with their consumers through personalized customer...
With the COVID-19 pandemic putting in-person activities on hold, sales professionals now face the challenge of engaging with customers in a virtual environment. While many companies still believe that in-person meetings are key to creating stronger customer...
Blended learning is best described as a teaching and learning approach that demonstrates a blend of different methods, technologies, and resources to improve individual and team learning. With blended learning, it’s not uncommon to find a learning set-up that...
Profile assessments have long been a part of business, and with good reason: it is basically responsible for determining how a person could fit into a job role, their strengths and weaknesses, how they may cope in a number of work-related situations, and so much more....