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Change Management Tips for Successful AI Implementation
Any AI or digital transformation initiative will introduce change into the workplace, and the success of the implementation depends on a solid change management approach. A leader’s social intelligence, including the ability to communicate effectively, empathize, and...
How to Get Started with Reskilling
Companies frequently struggle to identify the skills that their system and their workers need. Often, they rely too much on what is lacking rather than what is essential - which sometimes causes gaps in their policies and structures. That is why companies need...
Organizational Benefits of Reskilling
COVID-19 has led the labor market to shift quicker than planned. In a report by the Future of Jobs 2020, what was once thought to be the "future of work" is already here, and that by 2025, 85 million jobs in medium and big firms across 26 economies and 15 industries...
Managing Teams Under Pressure Without Burnouts
When employees look tired and struggle to be productive at work, there’s a high chance that they’re feeling burned out. According to Christina Maslach, author of The Truth About Burnout, there are six common drivers of employee burnout: lack of control, insufficient...
Driving Profitable Sales Through Trust-Based Relationships
About This Video In a highly competitive, customer-centric world, sales teams that are able to confidently communicate and deliver value to customers will succeed in building profitable trust-based relationships. Dale Carnegie’s research evaluates the behaviors and...
Culture Transformation: Model, Coach, Care Unlocking People Potential with a Growth Mindset
EPISODE SUMMARY Kathleen Hogan, Chief People Officer and EVP of Human Resources for Microsoft, shares how to unlock people's potential in a way that transforms cultures and empowers a growth mindset. EPISODE NOTES Knowing your “true north” and proactively asking for...
Why Creativity Is the Number One Skill for Business Success
by Joe Hart | July 16, 2021 Key Insights Creativity is consistently ranked among the top skills businesses need to thrive in the future. Creative companies not only encourage ingenuity but also transform those novel ideas into useful innovation through a supportive...
How To Create A Personalized Customer Experience Online
It’s no longer enough for brands to just help customers finish their transactions in the age of e-commerce and social media. Nowadays, brands must be more proactive in the customer journey and build connections with their consumers through personalized customer...
5 Engaging Ways to Build Your Customer Relationships in the Virtual Setting
With the COVID-19 pandemic putting in-person activities on hold, sales professionals now face the challenge of engaging with customers in a virtual environment. While many companies still believe that in-person meetings are key to creating stronger customer...
5 Ways Blended Learning Can Benefit Professionals Today
Blended learning is best described as a teaching and learning approach that demonstrates a blend of different methods, technologies, and resources to improve individual and team learning. With blended learning, it’s not uncommon to find a learning set-up that...