EPISODE SUMMARY Huynh Thanh Phong is a well-respected figure in the Asian and global insurance industry and currently serves as the CEO and Executive Director of the FWD Group. Phong’s life philosophy is that we must always be prepared so that when an opportunity...
Key Insights A recent Dale Carnegie study found that “Confidence is the emotion that empowered employees value most highly.” When employees are self-confident, they perform at a higher level, show better engagement, and are more creative. But confidence is a skill...
