Upskill to Emerge Stronger from COVID-19

A return to work entails an adjustment to social distancing and remote teams, ensuring employee safety and well-being, and upskilling for new roles.

To navigate this new normal, organizations will need to develop a resilient and agile workforce to succeed in the face of new business models and modified workplaces.

Survive Through Disruption and Thrive in the New Normal

Leading change, communication effectively, and developing psychological safety are just a few of the many soft skills that will enable organizations to prepre for the new normal.

Organizations can’t be resilient if their employees aren’t. Developing the social and emotional skills now will not only prepare organizations for adapting to their new business realities, but it will ensure they are primed to succeed through the next disrupton.

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5 Crucial Reasons for Companies to Invest in Training and to Develop their Employees Now:

Performance Change Pathway and Methodology - Dale Carnegie of Singapore - Custom Training Solutions

A resilient workforce will largely depend on having a positive mindset and the confidence to succeed.

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Global Reach, Local Expertise - Dale Carnegie of Singapore - Custom Training Solutions

New business models involving the acceleration of ecommerce and the automation of customer service and other jobs will require upskilling and reskilling of current workers.

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Live Online and Blended Learning - Dale Carnegie of Singapore - Custom Training Solutions

Showing empathy, making employees feel valued and connected, and communicating effectively will be the key leadership skills required to develop and maintain productive and engaged virtual workers.

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The Original Professional Development Brand - Dale Carnegie of Singapore - Custom Training Solutions

Critical thinking and problem solving together with psychological safety are essential for being agile in an atmosphere of increased autonomy and remote teams.

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The Original Professional Development Brand - Dale Carnegie of Singapore - Custom Training Solutions

Employees who engage remotely with each other and their customers will require effective virtual social and emotional skills.

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Have Open Communication with Supervisors and Inform your Own Leadership Development

Employees don’t leave companies; they leave their manager. Through practical steps and some emotional intelligence, immediate supervisors can become the key to driving employee motivation, morale, and satisfaction to new levels.

Managers Matter: A Relationship-Centered Approach to Driving Employee Enagement

“COVID-19 has changed not only how people work but also how they shop and eat, as well as basic patterns of movement and travel. In this way, the pandemic is setting up what could be lasting employment-landscape shifts that could require the large-scale reskilling of new workers.”

To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now
McKinsey & Company, May 7, 2020

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