---
title: "The 3 + 3 of Experience Innovation"
url: "https://dalecarnegie.com.sg/resources/the-3-3-of-experience-innovation/"
type: "post"
published: "2019-09-24T01:09:09+08:00"
modified: "2025-08-14T13:42:27+08:00"
author: "info.dcsg"
---

This paper focuses on six trending innovations that companies are using to address the challenges they identify as barriers to their success. There are 3 market-facing trends along with 3 workplace-focused trends. The market-facing trends analyze an in-depth understanding of their customers’ expectations, and unexpressed needs, while the workplace trends evaluate how best to optimize the workplace experience.